Privacy Policy

Welcome to Neocust (, your ultimate source for vibrant neon signs and bespoke neon artworks. We’re committed to respecting your privacy. This policy details the personal data we gather, how it’s used, and how it’s kept secure.

1. Collection of Information

Data You Share: Whether you’re buying a sign, signing up for an account, subscribing to our newsletter, entering competitions, interacting on social media, seeking support, or getting in touch with us in other ways, we may ask for personal details. This could include your name, email, shipping address, payment details (like credit card information), and any other information you choose to provide.

Data We Collect Automatically: Upon visiting our website, we automatically collect information about your device, such as your web browser, IP address, time zone, and cookies installed on your device. We also track the pages you view on our site, what brings you to us, and how you interact with our site.

2. Use of Your Information

We use the information gathered for several purposes:

  • To process transactions and fulfill orders.
  • To communicate with you regarding your orders or inquiries.
  • To screen orders for potential fraud or risk.
  • To enhance and personalize your Neocust experience, including through analytics, marketing, and advertising efforts tailored to your preferences.

3. Sharing Your Information

Your personal information is not sold, traded, or transferred to third parties without notifying you first. This excludes web hosting partners and others who aid us in operating our website, conducting our business, or serving you, as long as they agree to keep this information confidential. We may also release your information when necessary to comply with the law, enforce our website policies, or protect ours or others’ rights, property, or safety.

4. Third-Party Services

Our third-party service providers, such as payment processors, will use your information only to the extent necessary for them to provide their services. We advise you to read their privacy policies to understand how they handle your personal data.

5. Data Security

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Cookies

Neocust uses cookies to improve your browsing experience, analyze website traffic, personalize content and ads, and remember your preferences.

7. Your Privacy Rights

You have the right to access, correct, update, or delete your personal information held by us. To exercise these rights, please contact us using the details provided below.

8. Policy Updates

We may update this privacy policy periodically to reflect changes to our practices. We encourage you to review it regularly.

Contact Us

If you have questions about our privacy practices or this policy, please reach out through our contact form.

At Neocust, we’re here to ensure your neon dreams are met with respect for your privacy and security every step of the way.